Get in touch

Locato is a service operated by 9459-3142 Québec inc. You can reach us by email. Requests generally receive a reply within the following business days.

General questions

For any question about the service, a technical issue, a partnership or a suggestion:

• Email: support@locato.ca

Personal information protection (Law 25)

To exercise your rights (access, correction, deletion, portability, withdrawal of consent) or for any question about how your personal information is handled, contact our person in charge of the protection of personal information:

• Name: Dominic Hains
• Title: Founder
• Email: dominic@locato.ca

See our privacy policy for the full scope of your rights and our response times.

Report an incident

If you suspect a confidentiality incident or a security problem affecting your data, write to us immediately at dominic@locato.ca with a detailed description. We will handle your report as a priority.

What Locato does not do

Locato does not provide personalized legal advice and does not answer individual legal questions by email. For legal advice tailored to your situation, consult a lawyer or a housing committee (comité logement) in your area.